Frequently Asked Questions

There is no streaming or download limit.

Click here and fill in the form to retrieve your membership information.

There are a number of reasons your membership account might not work. You may be entering the security word incorrectly, or if multiple users have tried to login to your account, it may be temporarily locked. Click here and provide us with your membership information and we'll look into it.

Yes, is viewable and optimized for both desktop and mobile devices.

For this site, you can see everything regardless of whether you are on a slower dial up connection or an ultra-fast Cable or DSL connection. The difference will be the time it takes to load and download photos and videos. We provide videos in multiple sizes, and you can choose what size is best for you.

Videos are available in MP4 format. This format is fairly universal and will play with most media players. All videos are available to stream online or download to your computer. Videos are available:

  • 4K (3840x2160)
  • HD (1920x1080)
  • Mobile (960x540)

  • If you have problems viewing the videos, download the latest update for your web browser or preferred video player.

    Our 4K videos are encoded in H.265 HEVC. They should play natively using Quicktime on a Mac. On a PC running Windows 10, you may need to download a free Microsoft extension to play HEVC videos using Windows Media Player. You can also download the free, open source VLC player on any system.

    Any photos or videos you download from the site during your membership period are yours to keep. You may not share, upload, or redistribute the videos at any time.

    Yes. We test each of our models for HIV and other sexually transmitted diseases within 24 hours of work. Our male models are also tested for HIV every week. However, we at ThaiSwinger support the use of condoms and always encourage our members, fans, and everyone to practice safe, protected sex with each partner and get personally tested for HIV and other sexually transmitted diseases regularly as part of a healthy and active sex life.

    Even though we never want to see you go, we understand that sometimes you might have to cancel your membership. We want you to come back and see us again, so here is where you need to go to cancel your membership. You can find your biller on the confirmation email you received when you joined. You will need to provide two of the following pieces of information to the biller: email address, username, order ID number, or credit card number. If you are unsure what you need, send us an email.

    NOTE: We cannot cancel your membership for you. You must contact the biller directly to cancel your membership.

    PAYZE/IMG Customers:
    CCBill Customers:
    EPOCH Customers:
    Vendo Customers: Click Here

    Come back as soon as you're able to! We are continuedly making & adding original brand new 4K episodes to enjoy.

    Click here to visit our support pages.